Is JotForm Free? — What You Actually Get on the Free Plan [2026]
Updated April 2026 · 5 min read
Quick Answer
Yes, JotForm is free. The free plan has no expiry date — you can use it indefinitely. It includes 5 forms, 100 monthly submissions, and 100MB of storage. The main limitations are: JotForm branding on your forms, no custom subdomain, and exclusion from features like JotForm Teams and JotForm Apps. The 100-submission ceiling is tight for anything beyond light personal use.
What the Free Plan Includes
JotForm does not artificially disable core functionality on the free plan — the form builder is fully featured, and the list of included capabilities is genuinely useful:
| Feature | Free plan status |
|---|---|
| Forms | Up to 5 active forms |
| Monthly submissions | 100 |
| Storage | 100 MB |
| Drag-and-drop form builder | ✓ Included |
| Form templates | ✓ 100+ basic templates available |
| Conditional logic (show/hide fields) | ✓ Included |
| Email notifications on submission | ✓ Included |
| File upload fields | ✓ Included (counts toward 100MB storage) |
| Payment integrations (Stripe, PayPal, Square) | ✓ Included |
| Form analytics (view counts, conversion rate) | ✓ Included |
| Embed on website | ✓ Included |
| JotForm Tables (spreadsheet view) | ✓ Included |
| Webhooks | ✓ Included |
| API access | ✓ Included |
| JotForm Sign (e-signature) | ✓ Limited (10 sign requests/month) |
| JotForm branding on forms | ✗ Visible — cannot remove on free |
| Custom subdomain (yourbrand.jotform.com) | ✗ Not available |
| JotForm Teams (multi-user) | ✗ Not available |
| JotForm Apps | ✗ Not available |
| Remove form limits page (over quota message) | ✗ Not available |
The 100-Submission Limit — How Tight Is It?
100 submissions per month works out to roughly 3.3 submissions per day across all your forms combined. For a personal portfolio contact form or a low-volume community RSVP, this is adequate. For anything with real traffic, it is not.
Examples of real-world scenarios:
- Personal website contact form: Typically 5–20 contacts per month. Free plan handles this comfortably.
- Small business contact form: 30–200 enquiries per month. Free plan works at the lower end; hits limits at moderate traffic.
- Event registration for 150 attendees: Single form exceeds the monthly limit in one event. Needs a paid plan or careful timing (submit the form during the new month).
- Weekly newsletter signup: 100 new subscribers = already at the limit with one form. Needs a paid plan after the first good month.
- Customer feedback survey: Anything more than a handful of responses per day requires upgrading.
The JotForm Branding Constraint
The free plan shows "Powered by JotForm" in the footer of every form and on the thank-you page after submission. For personal projects or internal tools, this is generally acceptable. For client-facing forms where your brand presentation matters — customer order forms, professional service intake, event registrations — the branding undermines credibility.
Removing it requires upgrading to at minimum the Starter (Bronze) plan. See JotForm Pricing 2026 for the full plan comparison.
How to Maximise the Free Plan
If you are set on staying on the free plan, these strategies extend its utility:
- Use one form for multiple purposes by adding page breaks and conditional sections. This preserves your 5-form slot while serving multiple use cases.
- Archive inactive forms rather than deleting them so you can reactivate them later without losing submission data. Archived forms do not count toward the 5-form limit.
- Export submissions regularly (CSV or Excel) and delete old records from JotForm. This frees up storage and keeps your submission history manageable.
- Time high-volume forms to the start of the month. If you are running an event with 90 expected registrations, launch the form on the 1st of the month to maximise the submission window.
- Use Google Forms for very high-volume collection if the free plan is genuinely insufficient and you cannot pay — Google Forms has no submission limits.
Frequently Asked Questions
Does JotForm's free plan expire?
No. JotForm's free plan is permanently free — it does not expire after a trial period. You can use it indefinitely with the limitations in place: 5 forms, 100 submissions per month, 100MB storage.
Does the free plan show JotForm branding on my forms?
Yes. The free plan adds 'Powered by JotForm' branding at the bottom of your forms and on the form submission confirmation page. Removing this requires upgrading to a paid plan.
Can I accept payments on JotForm's free plan?
Yes, payment integrations (Stripe, PayPal, Square) are available on the free plan. However, the 100 submission limit applies to payment forms too. If you are running an online store or collecting fees at any volume, you will hit the limit quickly.
What happens to my forms when I hit 100 submissions?
JotForm stops accepting new submissions to all your forms for the rest of the billing month. Forms display an over-limit message to anyone who tries to submit. Your existing submission data is not deleted. Submissions resume automatically on the first day of the next calendar month.
Is JotForm free for nonprofits?
JotForm offers a 50% discount on paid plans for eligible nonprofit organisations. Additionally, the free plan is available to nonprofits without any special application. For nonprofits needing higher submission volumes, the discounted paid plans are worth exploring — contact JotForm's sales team with proof of nonprofit status.
How many forms can I have on JotForm for free?
You can have up to 5 active forms on the free plan at any time. You can delete forms and create new ones, but no more than 5 can be active simultaneously. Archived or deleted forms do not count toward the limit.