JotForm Mobile App Guide 2026 — iOS and Android

Updated April 2026 · 7 min read

Quick Answer

The JotForm mobile app (available on iOS and Android) supports full form building, offline data collection, kiosk mode for shared devices, submission management, and push notifications for new responses. Offline submissions sync automatically when connectivity returns. The app is free — plan limits from your account apply.

App vs Web — What Works Where

The JotForm mobile app is a full companion to the web platform, not a stripped-down version. Most web features are available in the app:

Capability	Web (jotform.com)	Mobile app
Build new forms	✓	✓
Edit existing forms	✓	✓
Add conditional logic	✓	✓ (limited editing)
View submissions	✓	✓
Offline data collection	✗	✓
Kiosk mode	✗	✓
Push notifications for submissions	Browser notifications	✓ Native push
JotForm Tables	✓	Read-only
Form sharing / publishing	✓	✓
Barcode / QR scanning fields	✗	✓ (uses device camera)
GPS location capture	✗	✓ (uses device GPS)
Voice input	✗	✓ (via device microphone)

The mobile-exclusive capabilities — barcode scanning, GPS capture, voice input, offline collection, and kiosk mode — make the app genuinely useful for field work scenarios that the web version cannot cover.

Setting Up Offline Data Collection

Offline mode is particularly useful for: field inspections, event registration at venues with poor wifi, healthcare intake in buildings with cellular dead zones, and construction site reporting.

Install the app. Download JotForm Mobile Forms from the App Store or Google Play. Log in with your JotForm account credentials.
Open the form you need offline. From the forms list, tap the form to open it.
Enable offline mode. Tap the three-dot menu (⋯) at the top right and select "Enable Offline Mode." The form schema downloads to your device.
Collect submissions without internet. Open the form and fill it in as usual. Tap Submit. The submission is stored locally on the device.
Sync when back online. Open the app with an internet connection. The app automatically detects pending offline submissions and uploads them to your JotForm account. You will see a sync progress indicator.
Verify the sync. Check the Submissions tab in the app or on jotform.com to confirm the offline submissions appeared correctly.

Kiosk Mode — Shared Device Setup

Kiosk mode is designed for tablets and iPads placed at a fixed location where multiple people fill in the same form — a sign-in sheet at a conference, a feedback form at a retail location, a waiting room check-in form.

How to enable kiosk mode:

Open the JotForm app and navigate to the form you want to use.
Tap the three-dot menu and select "Kiosk Mode."
The form opens full-screen. After each submission, it automatically resets to a blank form.
To exit kiosk mode: tap the home button and enter your JotForm PIN or password.

For maximum security on a public kiosk device, enable iOS Guided Access (Settings > Accessibility > Guided Access) or Android screen pinning to prevent users from leaving the app.

Submission Notifications on Mobile

The JotForm app can send push notifications to your phone for each new submission. This is more reliable than email notifications for time-sensitive forms where you need to respond quickly — a sales lead, an urgent support request, or an event registration that requires manual action.

To configure: In the app, go to Settings > Notifications and enable push notifications for your chosen forms. You can receive notifications for all forms or selectively by form. You can also receive a daily digest summary instead of per-submission alerts for high-volume forms.

Common App Issues and Fixes

Issue	Fix
Offline submissions not syncing	Ensure app has background refresh enabled (iOS: Settings > JotForm > Background App Refresh: On). Open the app manually with wifi to trigger sync.
Form not appearing in offline list	You must explicitly enable offline mode per form — it is not automatic. Open the form in the app and tap Enable Offline Mode.
Kiosk mode PIN forgotten	On iOS: force-close the app and use Face ID or device passcode to unlock. On Android: use the device back button if not screen-pinned.
App login failing	Ensure you are using the correct JotForm credentials. If using Google/Microsoft login, tap the OAuth button rather than entering a password. See the login troubleshooting guide.
Submissions duplicated after sync	This can occur if the form was submitted multiple times offline before syncing. JotForm does not automatically deduplicate. Check submission timestamps and delete duplicates manually from the Submissions tab.

Frequently Asked Questions

Can I build forms on the JotForm mobile app?

Yes. The JotForm mobile app includes the full drag-and-drop form builder. You can create new forms, add and configure fields, set up conditional logic, and publish forms directly from your iPhone, iPad, or Android device.

Does JotForm work without internet on mobile?

Yes. The offline mode in JotForm Mobile Forms stores submissions locally on the device when no internet connection is available. Submissions sync automatically to your JotForm account when connectivity is restored. This works for both the iOS and Android apps.

What is JotForm kiosk mode?

Kiosk mode locks a device to display a single JotForm form. After each submission, the form resets for the next user. This is designed for shared devices at events, reception desks, waiting rooms, and trade shows where multiple people fill in the same form on one tablet.

Is the JotForm app free?

The JotForm app is free to download and use. It connects to your JotForm account, so any plan limitations (submission counts, form limits) apply within the app just as they do on the web. There is no additional charge for using mobile features.

Can I receive submission notifications on my phone?

Yes. The JotForm app can send push notifications for each new form submission. You can configure notification settings per form in the app or on the web. This allows real-time awareness of new registrations, orders, or contact form submissions on your mobile device.