JotForm Features 2026 — Complete Feature Guide
Updated April 2026 · 9 min read
Quick Answer
Feature Overview by Category
| Feature area | Summary |
|---|---|
| Form Builder | JotForm's drag-and-drop builder lets you assemble forms without writing code. |
| Templates | 10,000+ pre-built form templates cover virtually every industry and use case: healthcare intake, HR recruitment, education registration, legal consent, e-commerce orders, event management, real estate, construction, non-profit donation, and hundreds more. |
| Conditional Logic | Show or hide fields, pages, and sections based on previous answers. |
| Integrations | 400+ native integrations connect JotForm to the tools organisations already use. |
| Payment Collection | Accept payments directly through forms using 30+ payment gateways. |
| JotForm AI | Two AI capabilities: an AI form builder that generates form structure from plain text descriptions, and an AI agent that turns form-filling into a conversational chat exchange. |
| JotForm Sign (E-Signature) | Send documents for electronic signature without leaving JotForm. |
| PDF Editor | Convert form submissions to PDF documents automatically. |
| JotForm Tables | View and manage form submissions in a spreadsheet-style interface. |
| JotForm Mobile App | iOS and Android apps provide full form building and management on mobile. |
Form Builder
JotForm's drag-and-drop builder lets you assemble forms without writing code. Over 100 field types are available: text, dropdown, checkbox, radio button, file upload, date/time, payment, signature, matrix, rating, slider, and more. The builder is visual — drag a field from the panel, drop it in position, configure properties in the sidebar. Custom CSS is available for advanced styling.
Templates
10,000+ pre-built form templates cover virtually every industry and use case: healthcare intake, HR recruitment, education registration, legal consent, e-commerce orders, event management, real estate, construction, non-profit donation, and hundreds more. Templates are customisable and can be cloned into your account as a starting point.
Conditional Logic
Show or hide fields, pages, and sections based on previous answers. Redirect to different completion URLs based on form data. Send different notification emails to different recipients depending on submission content. Conditional logic applies at field level, page level, and form-wide rules.
Integrations
400+ native integrations connect JotForm to the tools organisations already use. Key categories: CRM (Salesforce, HubSpot, Zoho), email marketing (Mailchimp, Constant Contact, ActiveCampaign), cloud storage (Google Drive, Dropbox, OneDrive, Box), project management (Asana, Trello, Monday), and communication (Slack, Microsoft Teams). Zapier and Make (Integromat) extend this to thousands more.
Payment Collection
Accept payments directly through forms using 30+ payment gateways. JotForm does not charge transaction fees beyond what each gateway charges. Product order lists, quantity fields, coupon/discount codes, sales tax by location, and order summaries are all standard features.
JotForm AI
Two AI capabilities: an AI form builder that generates form structure from plain text descriptions, and an AI agent that turns form-filling into a conversational chat exchange. The AI agent adapts follow-up questions based on previous answers, making it well-suited to intake, screening, and interview-style data collection.
JotForm Sign (E-Signature)
Send documents for electronic signature without leaving JotForm. Signature fields can be added to any form. For dedicated signature workflows, JotForm Sign creates a standalone document with signature blocks. Both single-signer and sequential multi-signer workflows are supported on paid plans.
PDF Editor
Convert form submissions to PDF documents automatically. Each submission generates a PDF containing the submitted data, styled according to a customisable PDF template. Useful for order confirmations, inspection reports, application acknowledgements, and any scenario where a printable record is needed.
JotForm Tables
View and manage form submissions in a spreadsheet-style interface. Tables support sorting, filtering, searching, and column customisation. You can add new rows manually, import from CSV, and collaborate with team members. Tables are linked directly to the parent form — new submissions appear automatically.
JotForm Mobile App
iOS and Android apps provide full form building and management on mobile. The offline data collection feature stores submissions locally when no internet connection is available, syncing automatically when connectivity returns. The app also supports kiosk mode for shared device use at events or in waiting rooms.
Features by Plan
Not all features are available on all plans. Key feature gates:
| Feature | Free | Starter / Bronze | Silver+ | Gold / Enterprise |
|---|---|---|---|---|
| Remove JotForm branding | ✗ | ✓ | ✓ | ✓ |
| Custom subdomain | ✗ | ✗ | ✓ | ✓ |
| JotForm Sign (e-signature) | 10/month | Limited | Full | Full + multi-party |
| JotForm AI Agent | ✗ | ✓ | ✓ | ✓ + custom persona |
| JotForm Teams | ✗ | ✗ | Limited | ✓ |
| HIPAA compliance | ✗ | ✗ | ✗ | ✓ (Gold+) |
| File upload storage | 100 MB | 1 GB | 10 GB | Unlimited |
| API calls per day | 1,000 | 3,000 | 10,000 | Unlimited |
| Form encryption | ✗ | ✗ | ✓ | ✓ |